We help keep and grow your customers in the connected age

Our web-based SaaS platform helps your team build and manage an effective customer loyalty program for your brand.

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Make better marketing decisions

Our web-based SaaS platform helps companies create, manage and execute branded customer loyalty programs for their brand. We drive revenue for clients across Asia by implementing mobile-first customer retention solutions for their brand.

Riverview's focus is helping you increase your customer's lifetime value and revenue contribution by giving you the ability to track what types of communications and offers are most effective at shifting behaviour.

Why do you need a loyalty program?

Having a loyalty program in place is one of the best investments in retention marketing your team can make. Here's why:

(Source: Invesp Consulting)

1.

Retention is cheaper

It costs 5x as much to attract a new customer than to retain an existing one.

2.

Balance of Probabilities

The probability of selling to an existing customer is 60-70%, and 5-20% for a new customer.

3.

Twice as Nice

Existing customers are twice as likely to try new products, and spend 31% more than new ones

4.

Increase Profits

Increasing spend on retention marketing by 5% can increase profits between 25 -90%

What You Get

Single Customer View

Have an unprecedented view of who your customer is: their purchase behaviour, transaction history and loyalty program status.

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Always reach your best customers

Our multi-channel platform lets you easily send in-app notifications, push notes, SMS and e-mail campaigns.

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Loyalty and Rewards Management

Easily create and deliver vouchers, coupons or rebates based on activity, location behaviour or demographics.

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Customer Profiling and Segmentation

Split your customer base into segmented lists so you can easily deliver customised marketing campaigns to your customers.

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Insight Mining, Strategic Support & Campaign Execution

Easily spot trends in data and take immediate action so your business decisions are made with up-to-the-minute information.

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Our platform has a host of functions and capabilities to keep your customers coming back to the cash register.

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Keep in touch with us

Schedule a free demo, download our product edition sheet or just reach out to say hi! We're always happy to chat.

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F&B Industry

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