Make better marketing decisions
Riverview is an SaaS platform that helps businesses create and maintain customer loyalty with customised loyalty programs. We work with clients across Asia to drive revenue by implementing mobile-first customer retention programs for their brand.
Our focus is helping you increase your customer's lifetime value and revenue contribution by giving you the ability to track what types of communications and offers are most effective at shifting behaviour.
What You Get
Single Customer View
Have an unprecedented view of who your customer is: their purchase behaviour, transaction history and loyalty program status.Learn More
Always reach your best customers
Our multi-channel platform lets you easily send in-app notifications, push notes, SMS and e-mail campaigns.Learn More
Loyalty and Rewards Management
Easily create and deliver vouchers, coupons or rebates based on activity, location behaviour or demographics.Learn More
Customer Profiling and Segmentation
Split your customer base into segmented lists so you can easily deliver customised marketing campaigns to your customers.Learn More
Insight Mining, Strategic Support & Campaign Execution
Easily spot trends in data and take immediate action so your business decisions are made with up-to-the-minute information.Learn More
Our platform has a host of functions and capabilities to keep your customers coming back to the cash register.Click here to learn more
Why do you need a loyalty program?
Having a loyalty program in place is one of the best investments in retention marketing your team can make. Here's why:
(Source: Invesp Consulting)
Retention is cheaper than acquisition
It costs 5x as much to attract a new customer than to retain an existing one.
Balance of Probabilities
The probability of selling to an existing customer is 60-70%, and 5-20% for a new customer.
Twice as Nice
Existing customers are twice as likely to try new products, and spend 31% more than new ones
Increasing spend on retention marketing by 5% can increase profits between 25 -90%